Information for Private Residential Properties
Safety is of the utmost importance. Assessments of the flood ravaged areas are being conducted on a frequent basis by local authorities. Residents should contact their local law enforcement or designated emergency management personnel for updates. Generally following a flood, residents will be able to return home after water recedes and when authorities deem the area safe. Residents should keep in mind that flooding may have compromised foundations or load bearing walls. Use extreme caution when entering flood damaged buildings.
- Who do I call to report my private property damage?
- Who do I call for a washed out drive way?
- St. Louis County Public Works: www.stlouiscountymn.gov
- Duluth area, (218) 625-3800
- Hibbing area, (218) 262-9871
- Virginia area (218) 742-9800
- In Duluth, Call (218) 730- HELP (4357).
- I had to evacuate, is my vacant home secure?
- Local law enforcement is continuing to patrol all affected areas. If you see any suspicious activity, call 911.
- How do I start the clean up process?
- Wait for water to recede in your basement. If you have standing water, slowly pump it out.
- Basic safety tips for cleaning following a flood is available at the following websites:
- If you see exposed pipes or small gas, call your utility company, in Duluth call (218) 730- 4100.
- How do I dispose of carpet/furniture/debris?
- All areas in the St. Louis County portion of the Western Lake Superior Sanitary District will be serviced by the Emergency Curbside Flood Debris Removal Program, including the cities of Duluth, Hermantown, Proctor and the townships of Rice Lake, Lakewood, Canosia, Grand Lake, Duluth Township, Solway and Midway. Emergency Curbside Debris Removel started June 29 and ends July 19, 2012.
- Materials will be picked up at least once each week from all neighborhoods. A commercial garbage hauler or other business will collect properly sorted flood-damaged debris placed curbside. Materials that are not separated will not be picked up.
- Residents moving materials to the curb must separate waste into four categories for curbside collection: electronics, large appliances, vegetative debris and bulky household debris. Debris must not be placed in the roadway.
- Cloquet: The Shamrock Landfill in Cloquet has been temporarily authorized to accept brush and construction debris, including carpets and furniture, from Cloquet property owners at no charge by showing identification. Municipal garbage is not accepted. The industrial landfill can be accessed through its Highway 45 entrance south of the Park and Ride.
- Repair and Clean up work following the flood:
- Residents are advised to follow these basic tips when working with volunteers and contractors.
- Use only credentialed volunteers who have registered through the United Way or Red Cross.
- Never provide your personal information until you have verified the contractor.
- Verify the contractors have valid licenses and insurance.
- Obtain up to three bids before selecting a contractor.
- Do not pay for the full costs of services upfront.
- For vendor questions, call the Minnesota Department of Labor and Industry at (800-657-3944.
- Will I get financial assistance to help with clean up or home restoration?
- Though funding for private property damage is not guaranteed, there is a possibility that some local assistance may be accessible after property damage assessments have taken place through the Red Cross. At this time, there is no guarantee of federal emergency assistance for private businesses or home owners.
- Contact the Red Cross for emotional support during the coming days and weeks. Call (218) 722-0071.