Gas Furnace Comfort Policy Application
INITIAL CONTACT: Customer Division, 520 Garfield Ave., Duluth MN 55802.
FEES: See Fee Schedule.TELEPHONE NUMBER: (218) 730-4050.
ISSUED TO: Any residential natural gas heating customers.
PROCEDURE: Upon request by the heating customer, the Customer Service Division will inspect the furnace to insure it meets operating specifications. If the furnace does not, this department will repair the furnace, at the owner's expense and only upon the owner's authorization, to meet required specifications.
If the furnace is approved for the Comfort Policy, the coverage will last for a period of one year from the date of inspection and will cover all operating parts of the furnace. The furnace will also be cleaned sometime within that one-year period.